If you have unused travel credits sitting with either Virgin Australia or Qantas from the pandemic era, the time to act is now.
Virgin Australia Credits must be Booked and Flown Before June 30
Virgin Australia customers must both book and complete travel before June 30 this year. That deadline is firm with no extensions. With an estimated $90 million in credits still outstanding, a significant number of travellers are sitting on money they may not realise is about to expire and become worthless.
Log into your Virgin Australia account today and check your credit balance. Lock something in ASAP to ensure you don’t lose out!
Qantas Credits Also Require Action
Qantas COVID credits no longer expire, but there is a catch. They cannot be used to book new flights. The only way to access them is as a refund, and that refund will not happen automatically. You need to contact Qantas directly to request the money back, either by phone or through their website.
If you have Qantas credits sitting in your account and assumed they were available to use for future bookings, they are not. The refund process requires you to initiate it. Do it today and get that money back into your account for your next trip!
Check Your Balance Today
Both situations require you to take action rather than wait. Credits that go unclaimed are money left on the table, or in this case, money handed back to the airline for free.
Do you have credits sitting with either airline? Check your balance today and share this with anyone who travelled during COVID and might have forgotten about unused credits.